Culture
A new beginning during Corona – How I started a new job in 2020
Life at Next
12 Customer Experience Trends that are ruling in 2020
The world is constantly changing. You need to keep improvising in order to be competitive in the market. One of the principal aspects of improvisation is to gauge customer experience (CX). CX is going to be the defining factor in the future. Let us look at 12 Customer Experience trends that are ruling in 2020. […]
How IoT is Improving the Quality of Healthcare
IoT is redefining Healthcare. Look around and you will find people with smart devices that track their every move, calculate their intake, and give them trends on this data. Primitively caregivers and hospitals were using telemetry to remotely gather data for improving patient care. The primary aim of preventive healthcare was to deliver personalized care, […]
Improve Retail Business With Machine Learning
Technology has transformed how customers and brands communicate with each other. Shoppers were once dependent on face-to-face, in-store interactions to make purchases and receive support. Now, shoppers do their research before entering a store (81 percent of shoppers conduct online research before buying) and hardly rely on salespersons to help them make decisions. Retailers, however, […]
Top 5 Big Data Trends In 2020
When the world big data rapidly expanded a decade ago, there were no signs that they would slow down. It is primarily aggregated across the internet, such as social networking, web search requests, text, and media files. IoT devices and sensors produce another gigantic share of data. These are the main reasons for the global […]
Future of Virtual Assistants: Is it the rise of machines already?
The term Rise of Machines should bring you memories of the movie Terminator series and Skynet. Virtual digital assistants (VDAs) are rapidly gaining traction in both consumer and enterprise markets. So, what are these VDAs? Virtual digital assistants are nothing but automated software programs or platforms that help the user through understanding natural language in […]
Nexus – Inspiring Innovation
Culture and Employee Engagement Every business strives to get this right – it’s work culture. Workplaces are usually very dynamic and varied in its surroundings. Developing an inclusive work culture involves the strengths and weaknesses of employees. Employee engagement is also one of the most contentious activities companies routinely endure. Although there is little controversy about the importance of employee participation, the quality of the process, […]
Customer Cognizance Through Omnichannel
In the last decade, marketers have progressed slowly but steadily. It was not uncommon for marketers, 10 years ago, to focus primarily on their domain and use SEO and SEM for traffic management. Marketers cannot condone such a gap in their perception of the customer in today’s omnichannel environment. Recently, marketers have also begun to use […]
Will Automation Eliminate Manual Testing?
We live in an era where software development has been revolutionized by AI (Artificial Intelligence) & ML (Machine Learning). It is expected that manual testing will be taken over by automation with its new developments and advancements, but that is not the case. Software manual testing has been around for many decades since initial software […]